Pre-Conference Workshops:
Thursday 8, October 2020
11am Eastern / 5pm Central European Time
Pre-Conference Workshop with XanderPay on Payment Acceptance in the Covid Economy
Watch Recording Now
Thursday 5, November 2020
10am Eastern / 4pm Central European Time
Co-Brand Customer Acquisition Workshop with Elite Marketing https://attendee.gotowebinar.com/recording/4090992906666280450
Tuesday, 10 November 2020 - Day 1:
• Chairman's welcome remarks
- Driss Belmadani, Former Senior Manager, Loyalty, Credit Cards & Partnerships, JetBlue Airways
10.00am Eastern / 4.00pm Central European Time
• State of Cobrand and Travel Reward Cards post Covid-19: new spend patterns and how Fintech Innovation can help drive the industry towards profitability again
- Kate Morgan, Head of International Partnerships, Auriemma Group
10.25am Eastern / 4.25pm Central European Time
• Driving spend with Big Data
- Paul Alexander, Group Chief Executive, Beyond Analysis
10:50am Eastern / 4.50pm Central European Time
• Debate: Which currency is more valuable – traditional co-brand vs bank reward cards/cash back
Moderator:
- Madeleine Anderson, Director, Company Evolution
Debaters:
- Gary Leff, Author, View from the Wing
- Charanpal Brar, Senior Loyalty Consultant Director, Bond Brand Loyalty
Wednesday, 11 November 2020 - Day 2:
• Chairman's welcome remarks
- Driss Belmadani, Former Senior Manager, Loyalty, Credit Cards & Partnerships, JetBlue Airways
10.00am Eastern / 4.00pm Central European Time
• How FinTechs are changing the credit card landscape
- Vikas Chandak, SVP & Head of Strategic Businesses, Financial Products, Partnerships & Alliances, Intermiles
10.25am Eastern / 4.25pm Central European Time
• Real-time loyalty reward redemption: Why loyalty is the new currency
- Keith Smith, CEO, Payouts Network
10.50am Eastern / 4.50pm Central European Time
• Panel discussion: Keeping Cobrand cardholders engaged when they aren’t travelling: what do new benefits look like and how will they be earned?
Moderator:
- Driss Belmadani, Former Senior Manager, Loyalty, Credit Cards & Partnerships, JetBlue Airways
Panellists:
- Frank Reeuwijk, Strategic Financial Manager, Air France/KLM
- Leah Girma, Director Financial Services, Wyndham Hotels & Resorts
- Chip Baker, Managing Partner, Summit Path Partners
11.30am Eastern / 5.30pm Central European Time
"Coffee Break" Networking
Zoom closing round table: What are the key takeways from the event?
- Madeleine Anderson, Director, Company Evolution (Moderator)
- Kate Morgan, Head of International Partnerships, Auriemma Group
- Paul Alexander, Group Chief Executive, Beyond Analysis