Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Video: Curbing loyalty fraud with machine learning +

    12th December, 2019 Airlines are looking at ways to curb illegitimate access to a member's loyalty account and resulting imbalance in a member’s spending or reward activity owing to hacking. Considering Read More
  • Ai Video: Nurturing loyalty via positive emotion of being rewarded +

    6th December, 2019 Airlines are evaluating ways to sharpen their respective loyalty cycles, i. e. letting a member earn and burn faster. What makes the game interesting today is how Read More
  • Ai Editorial: Gearing up for the era of automated personalisation +

    4th December, 2019 Ai Editorial: Personalisation models in e-commerce are not only looking at aspects like predicting a visitor's likelihood of conversion, but machine learning deployed to match different offer Read More
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