Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Video: Taking off as a digital travel enterprise? +

    First Published on 11th October, 2017 How can airlines make the most of data and focus on retailing? A section of the industry asserts that it is time for airlines Read More
  • Ai Video: How data is shaping loyalty 2.0? +

    First Published on 10th October, 2017 Are members of a loyalty program associated with a low-cost carrier also relatively low spenders? How to engage infrequent flyers and make the most Read More
  • Ai Editorial: Airlines and customer-centricity - do focus on unique challenges and people +

    First Published on 6th October, 2017 Aspects like an airline’s business continuity or the organizational structure are often cited as major roadblocks to being data-centric, be it for customer service Read More
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