Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Editorial: Travel industry’s acts of kindness stand out during Coronavirus crisis +

    30th March, 2020 Be it for a hotel chain offering rooms to the homeless people in France or airlines asking staff with medical vocational training to consider helping doctors and Read More
  • Ai Editorial: Time for travel CEOs to lead with empathy +

    23rd March, 2020 The entire travel sector has been shaken by the acceleration of the Coronavirus outbreak. As the leaders of this wonderful industry deal with financial implications and attempt Read More
  • Ai Editorial: 4 tips for distraught travelers affected by Coronavirus +

    17th March, 2020 How to get my money back? Leisure travelers, who don’t intend to go ahead with their scheduled trips owing to the spread of the coronavirus, are going Read More
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