Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Editorial: 6 stringent measures for dealing with loyalty fraud +

    First Published on 18th February, 2019 Ai Editorial: Rather than relying on archaic methods, travel companies should look at dynamic multi-factor authentication, behavioral analytics and machine learning to combat loyalty Read More
  • Ai Editorial: Making mobile app count - easyJet shows the way +

    First Published on 13th February, 2018 Ai Editorial: Rather than only focusing on incremental revenue, easyJet has been looking at ways to capitalize on what role mobile devices can play Read More
  • Ai Editorial: Flirting in aircraft or points for quality sleep – what entices you? +

    First Published on 8th Feb, 2019 Ai Editorial: The last few days have been exciting. Delta and Coca-Cola apologized for introducing flirtatious napkins on-board, whereas Qantas chose to offer frequent Read More
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