Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Video: Is 1to1 personalisation possible? +

    First Published on 12th December, 2017 1to1 personalisation is the only way to know your customers best, and factors such as “too hard to do it” or “too much storage Read More
  • Ai Editorial: Off-PSS for retailing, how many airlines are ready for it? +

    First Published on 6th December, 2017 Ai Editorial: 2017 witnessed a key tussle around whether airlines are going to do away with the packaged PSS deal or not. Options related Read More
  • Ai Video: Counting on FFPs as platform-based, digital business +

    First Published on 4th December, 2017 It is time airlines count on the prowess of frequent flyer programs (FFP) for being an asset-light, platform-based, digital business, asserts Evert de Boer, Read More
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