21st Century Customer Experience for Payments & Fraud - Airline & Travel Payments Summit

Date: 07 May 2019 - 09 May 2019    Location: London (Brighton), UK    Delegates: 300+

Photo: Miami - host city of the 12th Airline and Travel Payments Summit

The 13th Annual Airline & Travel Payments Summit (ATPS), co-hosted with UATP, will be held outside London in Brighton, UK from the 7th to the 9th of May 2019. The theme for the event is Engage, Experience and Execute - are we delivering for customers? In a world where the Internet of Things, and the Internet of Commerce, are fast becoming the day-to-day reality, how will payments and fraud prevention work for customers?  

This event will offer two conference tracks in a single venue: 1) Payments Track, and 2) Fraud Track. It will also offer the opportunity to connect with the best content and the best contacts in the industry. Scroll down this webpage to see the hot topics covered and register now while early pricing remains open.

Early Registration from $499 USD (Airline and Travel & Hospitaliy Providers) and $1,199 USD (Vendors) is available through Friday 29th March 2019. Note: Registration is $100 additional for payment by bank transfer.


Note: Click on this button to see the complete conference agenda or the hot topics to be covered are below.

Pre-Event Workshops to allow you to get in to the nuts and bolts of fraud & payment challenges
Cyberattacks - what it all means and what you need to do to minimise the risks?
How design of your payments/fraud approach is a key element to deliver a customer-focused experience
Are you able to execute? - where should payments & fraud professionals sit in the organisation? What's the best organisational set-up to be able to deliver for customers?
Regulation & Compliance and their impact on how you can engage with customers - from PSD2, GDPR, PCI and the list goes on!
Conversation Commerce - what it is and why it matters for payments & fraud prevention
What is FINTECH doing in payments & fraud? what are the innovations coming online in 2019 from Fintech providers?
NFC, Wearables and Wallets - how developments here can impact your strategies
The Chinese are coming - more and more Chinese than ever are travelling outbound- can your sell to them in your home markets?
Augmented Analytics - moving beyond just AI, can you use this technology to supercharge not just fraud prevention, but also payment conversion
The Use Cases for Blockchain - moving from talk to delivery- is it here and now for payments or fraud prevention?
Digital Payments - will 2019 be the year digital payments come of age and into the mainstream?
Machine Learning & AI - what are the use cases and how quick are they coming to market?
Do you know who I am? - It's hard to engage with your customers if you don't know who they are!
• The Lions' Den - Payment & Fraud New Product Pitches


Photo: Hilton Metropole Brighton- venue for this event

King's Rd, Brighton BN1 2FU, UK
tel. +44 1273 775432

Map and Directions:
There is easy access by taxi or train from Gatwick Airport to Brighton, as well as direct bus service from Heathrow to Brighton. The hotel venue offers the following travel information: http://www3.hilton.com/en/hotels/united-kingdom/hilton-brighton-metropole-BSHMETW/maps-directions/index.html

A special group rate of £135 plus VAT: 

Conference Agenda Outline for Booking your Travel:
Tuesday, 7th May 2019: 14:00 - 17:00 Pre-Conference Workshops & 6:00pm - 8:00pm Welcome Reception
Wednesday, 8th May 2019: 08:30am - 6:30pm Conference Sessions & Post Event Drinks & Networking
Thursday, 9th May 2019: 08:30am - 12:30pm Conference Sessions

Photo: Room at Hilton Metropole Brighton- venue for this event

Photo: Lions Den Winners at ATPS 2018

New Product Pitches in the UpLift Lions' Den

Delegates attend the Airline and Travel Payment Summit not only to connect with great content during the presentations, but also to find out what is new and cutting edge in payments and fraud prevention.

So, if you have a new product or service that you'd like to pitch to our panel of experts, as well as all of the conference delegates, then our ever popular Lions' Den is the perfect place for you. It's a 5 minute sales pitch followed by questions about your product/service from the Lions (Judges). Two prizes are then awarded- one for the best and most entertaining pitch and the other for the best product.  Previous winners have included the likes of "small startups" (at the time) of Plusgrade and Adyen. Plusgrade are now working with 60+ airlines for their paid for upgrade program, while Adyen, founded just over 10 years ago, is now worth more than 2.5 Billion Euro!

Would like to pitch your ancillary-related product in the Lions Den at AMC? Please email Michael (This email address is being protected from spambots. You need JavaScript enabled to view it.) to let us know!

Photo: Madeleine, Event Chair

Ai Events is delighted to announce that Madeleine Anderson will be the Event Chairman and agenda setter of the 2019 Conference. She looks forward to hearing from you if you wish to speak at this event. To inquire about speaking, click here to complete the online speaker's inquiry form and thereby contact Madeleine.

Madeleine Anderson worked for British Airways for 10 years, including managing the British Airways Executive Club (UK). This was followed by three years working for Ernst & Young Management Consultancy, specialising in Loyalty across a number of sectors in Europe. Since 2002 Madeleine has worked as an independent consultant, holding a series of roles in Europe and the Far East. This has included launching a loyalty programme for Jet2.com and supporting the strategic development and launch of a co-brand credit card for Emirates Airline. She graduated from Loughborough University of Technology with a BSC (Hons) Management Sciences and Diploma of Industrial Studies. She has also received a Post Graduate Diploma of Business Administration from Lancaster University and a Diploma of Direct Marketing from the Direct Marketing Centre/Kingston University.

Top Brand Names Sponsor Ai Events.  Great Content and Connections made by presenters and sponsors.

Sponsoring an Ai Event

Whether it is raising brand awareness, new product launches or prospecting for new business, sponsoring an Ai Event is a great way to connect with your target audience.  We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.

With a comprehensive range of sponsorship options available, from exhibition space to sharing your marketing material with delegates, we will create a unique opportunity to promote your brand and/or product. For more information on sponsoring this event, please contact Michael Smith at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Who comes to an Ai Event?

Ai Events focus very much on content. We have industry practitioners as speakers sharing their insights into the key issues of the day. We don’t sell speaking slots, which means our presentations are not sales pitches thus attracting delegates who want to keep up-to-date with innovations and best practices. Most airline, hotel and travel industry delegates are senior decision makers. From SVP, VP and Director level, our delegates are predominately the people doing the job and making purchasing decisions.  

For more in-depth sponsorship information, relating to our different events, or the make up of our delegates, please ask for our Media Pack.

What sponsorships items are available?

We work with our sponsors to customise their sponsorship package to their corporate objectives and budget.  Our sponsorship items start from US$999 and can be tailored to your exact requirement.

Some of the options available include:

► Exhibition space - great brand presence and your chance to speak with delegates during breaks & lunches
► Brand awareness at the event with sponsorship of coffee breaks, networking receptions. We aim to get your brand out there in front of your target audience
► Establishing your brand as an industry thought leader via white papers or other specialist content on the Ai website and promotion of your messages on the relevant event websites
► We also can run webinars and can promote your content to our extensive worldwide database of airline, hotel and travel industry executives

For a more detailed package, prices and how we can help you get to your target customer, please contact Michael Smith by email. He's based in Scotland in the UK and will get back in touch with you as soon as possible to understand your needs and to tailor a package for your needs. His email address is This email address is being protected from spambots. You need JavaScript enabled to view it.


Photo: Networking at ATPS 2017 in Berlin

Companies that attended in 2018 included:
(Note: The 2019 list will be available soon and is expected to be similar.)

Aaron Group
ACI Worldwide
Ai Events
AIG Travel
Air Canada
Air Europa
Air China
Airlines Reporting Corporation
Amadeus IT Group
American Airlines
American Express
Apexx Fintech
Bahamasair Hildings Limited
Bank Brokers
BCD Travel
Cardinal Commerce
Caribbean Airlines
CellPoint Mobile
Chase Merchant Services
Collinson Group
Concardis GmbH
Condor Airlines
Continuum Commerce
Corporate Travel Management North America
Cuba Travel Services
Datatrans AG
Edgar,Dunn & Company
Enterprise Ireland
eSKY Group
FEXCO Merchant Services
First Data
GetYourGuide Deutschland GmbH
Gordian Software
Hawaiian Airlines
Hold Security
iBe TSE Consulting
Insel Air
International Air Transport Association (IATA)
International Processing Systems
Ixaris Technologies
Japan Airlines
JP Morgan
Kobie Marketing
Lufthansa Airplus Servicekarten GmbH
Lufthansa Consulting
Meridian Loyalty & Travel
Morrison & Foerster LLP
Paays Financial Technologies
Pegasus Airlines
Qatar Airways
Royal Caribbean Cruise
Salazar Law
Scandinavian Airlines
SEON Technologies
Sift Science
Southwest Airlines Co.
Spirit Airlines
TACV - Cape Verde Airlines
Transavia Airlines
Travel FraudGuard
UnionPay International
UpLift Inc
Vietnam Airlines
Virgin Atlantic
Wyndham Worldwide