At the Airline & Travel Payments Summit 2017 - Complimentary Chargebacks Workshop

Date: 03 May 2017    Location: Berlin, Germany    Delegates: 40

Photo: Past Fraud Prevention Workshop run by Ai

Event Overview: This complimentary workshop, being held from 10:30am-1:00pm on Wednesday 3rd May at the Palace Hotel in Berlin, Germany, is designed to help companies that sell travel to reduce their losses to chargebacks or "friendly fraud." Scroll down to see its agenda and register now to secure your place. Registration is free of charge, but places are limited.

Workshop AGENDA

10:30 - 10:45am

10:45 - 11:00am
Welcome and Opening Remarks                                                                                                               
• Mike Caruana, Vice President,Global Business Development, Chargebacks911

11:00 – 11:30am
Trends in the Travel Industry                                                                                                                                            • Julie Berteloot, Director, Global Travel Relations, Chargebacks911
As transaction volumes skyrocket on ancillary services in the travel industry, the door opens for chargeback volume to increase. You may have your fraud mitigation plan in place, but this does not necessarily cover chargebacks. This session will explore what is attacking your net bottom line revenue.

11:30am – 12:00pm
Resolving the Issues: In-House Servicing vs Outsourcing
• Monica Eaton-Cardone, COO & Co-Founder, Chargebacks911

Airlines and OTAs often seek our guidance in determining the most effective chargeback management solution. Is it in-house servicing or outsourcing? But most importantly, how will this decision impact your bottom line? We will explore the benefits and consequences of each option and how to realistically evaluate your business needs against your sourcing options.

12:00 – 12:30pm  
Networking Break

12:30 – 1:00pm
Challenge the Experts
• Monica Eaton-Cardone, COO & Co-Founder, Chargebacks911
• Julie Berteloot, Director, Global Travel Relations, Chargebacks911

We will provide personal feedback on the unique challenges of your business. Anonymously submit information about your current chargeback challenges and we will provide specific suggestions. We will review as many cases as time permits during this session, however, we will also offer a private analysis following this session. 

Closing Commentary
• Mike Caruana, Vice President,Global Business Development, Chargebacks911

Payments MasterClasses
(Beginner & Advanced which are the Official Pre-Event Sessions of Airline & Travel Payments Summit)

Photo: Room at the Palace Hotel, Berlin, venue of Airline and Travel Payment Summit

Event Location & Hotel Venue:

Palace Hotel Berlin
Budapester Str. 45
10787 Berlin, Germany

Phone: +49 30 25020
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

To book a room at the group rate of 155 Euro per night (including tax), please click on the "Book Now" image below. Room rate includes WiFi access.

Note: If you have any problems with the booking link below, please try this link:


Chargebacks911®, a subsidiary of Global Risk Technologies™, was the first company to offer chargeback management services both in the U.S. and globally. Started in 2011, the company grew quickly by challenging preconceived ideas about loss prevention and the possibility of industry-wide business sustainability. Chargebacks911 exposed friendly fraud, demonstrating that it was possible to prevent and fight chargebacks effectively.

Comprehensive, fully-managed solutions for chargebacks, friendly fraud and debit memos improve the bottom line for both airlines and OTAs. The company’s revolutionary approach works proactively to address the underlying causes of transaction disputes with customized services. As a result, Chargebacks911 is revolutionizing the travel industry with unprecedented results and guaranteed ROI.