Airline Payment Summit l Toronto Canada: 9-10 April 2008

Great Payment Debate:

Credit Cards vs. Low Cost Payments (LCPs)

As airline yields come under downward pressure, Airline Payment Summit (APS) will examine leading-edge low-cost payment solutions within the landscape of traditional forms of payments such as credit cards.

Other Hot Payment Trends to be discussed will include: Dynamic Packaging, Managing Onboard Payments, Mobile Solutions, Pre-Paid Solutions, Managing the cost of ID employee travel, Managing Foreign Currency Transactions and much more...

Delegates will not only hear about how to drive-down costs through the use of, innovative, non traditional payment methods, but also how to increase revenues with new payment options for the customer. A must attend for airline and travel (Hotel, Car Hire, OTA) executives interested in better managing payments and related costs.

Key Payments Statistics:

Airline ticket sales paid for with a payment card

83%

Estimated average fare

$500

Estimated average fare paid to merchant bank

$12.50

Estimated annual cost of accepting payments by card

$1.5 billion

Source: Edgar, Dunn & Company,

Airlines Reporting Corporation

According to research conducted by CyberSource:

59% of its clients support one or two alternative payment system options;

30% support three or four options; and

1% support five or more options.

What is the ideal number for airlines and travel suppliers to have?

Explore the latest trends:
With many new payment options available, what is the correct mix of traditional and new payment solutions in terms of the cost of complexity and increased sales through added customer choice?

As airlines take more and more direct payments, the costs of fraud are also rising. From managing payments onboard to managing payment costs on line, fraud and information security will also be a focus of this event.

"UATP's growth rate continues to increase with an 11 percent year over year increase worldwide through October. And, as credit card costs continue to rise, and other brands continue to raise their fees, airlines that issue UATP are helping retain more revenue by moving key corporate accounts onto UATP, thus lowering distribution costs through lower merchant service fees." Ralph Kaiser, President & CEO, UATP

Credit Cards: Balancing Competing Revenue and Cost Goals:
Airlines, which make most of their sales through the credit card channel, may place much of the blame of the costs of this payment channel on the credit card companies, but airlines also currently derive billions of Dollars in revenues through partnering with credit card companies and financial institutions for co-branded credit card schemes. How can airlines balance these two seemingly contrary goals?

Best practice airline presenters and top experts:
Speakers will be from airlines, which are using these new and innovative approaches to managing their payment costs, as well as from many of the new suppliers in this field who will outline how their approaches can achieve both the lowering of costs, as well as increasing revenues.

If the buzz at our popular Airline Ancillary Revenue Conference is anything to go by, payment costs is one of the hottest topics for airlines and APS will offer a unique opportunity to gain a deep strategic insight into this area, as well as to network with those working in the field. Don't miss this first-of-kind conference dedicated to all payment related issues for airlines and travel retailers.

PRESENTATION & DATA ACCESS	FREE OF CHARGE
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	09.00-09.40 Opening keynote: Emerging Alternative Payment Methods - Driving Lower Costs & Incremental Revenue Speaker: - John Reistrup, VP, Travel & Entertainment Marketing, Bill Me Later > JohnReistrup_Billmelater_APS2008 Airline Panelists: - Ken Penny, Sr. Drirector, eCommerce & Distribution Planning, Continental Samuel Liyanage, Director eCommerce, US Airways - Donny Uselmann, Manager Product Development, JetBlue





09.40-10.05 Customer reaction to using new payment methods - Joel Widzer, Travel strategist, MSNBC Comtributer & business consultant > JoelWidzer_TravelWriter_APS2008	10.05-10.25 Case Study: Introducing new payments method for airlines - Darryl Jang, Lead Engagement Manager, PayPal > Presentation not available see files under PayPal logo for more info on PayPal





10.25-10.50 COFFEE BREAK & NETWORKING Sponsored by eBillme	10.50-11.15 Airline Case Study: Implementing a Global Alternative Payment Strategy - Maarten Rooijers, Manager E-Payments, Distribution & E-Commerce, KLM > MaartenRooijers_KLM_APS2008





11.15-11.40 Airline Case Study: Implementation of a payment gateway: challenges, refinements and future planning - Sandra Fletcher, Manager, eBusiness, Qatar Airways Group > SandraFletcher_QR_APS2008	11.40-12.00 Innovative ways to use miles as an alternative form of payment - Bob Brunner, CEO, RBH Financial Group > BobBrunner_RBHFinancial_APS2008





12.00-12.20 Innovations in corporate payments - Scot Bealer, VP Worldwide Sales & Marketing, UATP > Presentation not yet available, please check back again soon	12.20-13.40 GROUP LUNCH & NETWORKING Sponsored by: BizXchange





13.40-14.00 Developing a holistic payments strategy - with a focus on mitigating fraud and related costs - Colm Lyon, Managing Director, Realex Payments > ColmLyon_Realex_APS2008	14.00-14.15 Case Study: Credit Card Surcharging in the Airline Industry - Richard Crum, President AirPlus International and President, Association of Corporate Travel Executives > Richard_Crum_Airplus_APS2008




14.15-14.40 Unlocking Payments Value - Strategies for Managing Payment Acceptance - Shane Fitzpatrick, European Managing Director, Paymentech > ShaneFitzpatrick_Chase_APS2008	14.40-15.00 The pitfalls and promise of mobile airline payment. How secure is it? - Sean Moshir, Chief Executive Officer, CellTrust > Presentation not yet available, please check back again soon




15.00-15.20 Barter: a time-tested way for airlines to increase yields, load factors and their bottoms lines - Bob Bagga, CEO, BizXchange > Bob_Bagga_BizXchange_APS2008	15.20-15.50 COFFEE BREAK & NETWORKING Sponsored by TRX





15.50-16.10 Integrating new payment methods into corporate reporting suites - Stephen S. Smith, Director, Payment Solutions, TRX > Stephen_S_Smith_TRX_APS2008	16.10-17.30 Panel Discussion The Great Payment Debate Many Airlines have identified credit card fees as their largest controllable cost and are lobbying for lower credit fees, while at the same time airlines make billions of dollars from co-branded credit card schemes. How can these two seemingly opposing goals be balanced? Are credit card fees really the airlines largest controllable cost? Will alternative forms of payment be utilised to significantly reduce payment related costs for airlines? Moderator: Pascal Burg, Edgar Dunn and Company Alan Wyley, CEO, EuroCommerce Scot Bealer, VP Worldwide Sales & Marketing, UATP James Latham, Vice President, Business Development, American Express Alex Harris, Group Treasurer, Virgin Atlantic Airways



	American Express Cocktail Reception 17.30-1900










DAY 2:	10 APRIL
08.00-09.00	Networking Breakfast Sponsored by Merchant Alarm


09.00-09.30 Keynote: Value of partnerships in today's marketplace - Peggy Sousa, VP Merchant Services, American Express > Presentation not yet available, please check back again soon	09.30-10.00 Payment processes for onboard sales - Jim Fitzgerald, VP, Guestlogix > JimFitzgerald_Guestlogix_APS2008





10.00-10.20 Airline Case Study: British Airways Experience of charging for online payments - Alexander Grant, General Manager Accounting Operations and Credit Cards, British Airways > Presentation not yet available, please check back again soon	10.20-10.40 COFFEE BREAK & NETWORKING Sponsored by Cybersource





10.40-11.00 Reducing the Payment Costs of Employee Travel - Binu Jacob, VP Business Development, IBS Software Services > BinuJacob_IBS_APS2008	11.00-11.20 Lessons learned from online retailers! - Sheila James, Vice President of Products and Operations, eBillme™ > Sheila_James_eBillme_APS2008




11.20-11.40 Reducing costs and increasing sales by delivering new payment methods - Alan Wyley, Chief Executive Officer, EuroCommerce > AlanWyley_Eurocommerce_APS2008	11.40-12.30 Discussion forum: Do more payment methods improve customer choice or add unnecessary complexity? Moderator – Paddy Murphy, former Chairman of the Board, Ryanair Seth Friedman, Vice President, Global Markets, MasterCard Arthur Green, Revenue Management Director, Aer Lingus Bartek van de Pavert, New Businesses Sales Manager, Paysafecard BartekvandePavert_Paysafecard_APS2008 Andrew Yoakley, Sales Manager, Realexpayments Michael Hanke, Air China, Payment Consultant




12.30-13.50 GROUP LUNCH & NETWORKING Sponsored by PayPal	13.50-14.10 Norwegian Air Shuttle – setting up your own bank - Lars Ola Kjos, Business Development Director, Norwegian Air Shuttle > LarsKjos_Norwegian_APS2008





14.10-14.30 Dynamic packaging and the impact of multi supplier payments - Kenneth Purcell, CEO & Founder, iSeatz >Kenneth_Purcell_iSeatz_APS2008	14.30-14.50 Innovations in Fraud Prevention - Erika Dietrich, Risk Services Director, Retail Decisions > ErikaDietrich_RED_APS2008





14.50-15.15 Future trends in payment methods - where are all these new developments taking the airline business? - Pascal Burg, Director, Edgar Dunn & Company > Presentation not yet available, please check back again soon	15.15-15.35 Getting you own back - How to strip out payment costs and realise new profit streams from DCC - Eamonn O'Shea, Chief Executive Officer, Continuum > Presentation not yet available, please check back again soon





15.35-16.00 COFFEE BREAK & NETWORKING Sponsored by SITA	16.00-17.00 Discussion forum: Will new payment methods really drive down costs? Moderator – Paddy Murphy, former Chairman of the Board, Ryanair Pascal Burg, Director, Edgar Dunn & Company Donny Uselmann, Manager Product Development, JetBlue Mike Carlo, Senior Business Development Manager Americas, Global Collect Services Gustavo Di cio, Director, Strategic Development, ALTA (Latin American Airline Association)